Using Data to Improve Service Delivery: A Self-Evaluation Approach

This user-friendly guide teaches healthcare workers to use data collected at their facilities to solve common problems in service delivery and to improve their response to community needs. The guide is designed for use by doctors, nurses, and midwives in both community health centers and rehabilitated district health centers. Five vital steps to self-evaluation are outlined using the examples of six essential services: prenatal care, assisted delivery, preventative infant visits, vaccinations, family planning, and community participation in health center management.

Available Downloads

Using Data to Improve Service Delivery - A Self-Evaluation Approach (Full Document) (3 mb)

Using Data to Improve Service Delivery - A Self-Evaluation Approach (Pages 1 - 18) (1 mb)

Using Data to Improve Service Delivery - A Self-Evaluation Approach (Pages 19-43) (531 kb)

Using Data to Improve Service Delivery - A Self-Evaluation Approach (Pages 44-68) (521 kb)

Using Data to Improve Service Delivery - A Self-Evaluation Approach (Pages 69- 93) (611 kb)

Using Data to Improve Service Delivery - A Self-Evaluation Approach (Pages 94-118) (408 kb)

Using Data to Improve Service Delivery - A Self-Evaluation Approach (Annexes) (405 kb)

[ Back to the top ]